eCommerce Fulfillment

As eCommerce sales increase, you need a strong logistics partner to meet your customers’ expectations. Across China and Asia, we are your eLogistics experts, managing high volumes for sales festivals with fast turnaround times. We use different strategies depending on the product type and order volumes and patterns, even within one DC.

units processed for 11/11 promotion in 2021

Core Operations

From bricks to clicks, we manage omni-channel fulfillment

We have significant experience in managing omni-channel inventory. We can adopt discrete order picking, cluster picking or batch pick and sort. We use radio frequency, put-to-light and voice to improve productivity, simplify training, and offer flexibility at peak times.

Last-mile delivery and courier management

We actively manage last-mile delivery through our partnerships with third-party providers or conduct last-mile deliveries ourselves. We provide courier management services including courier selection, benchmarking and selection, as well as payments and cash on delivery services.

Seamlessly managing returns or recalls

Returns are unavoidable! Your ability to deal with returns effectively and efficiently can significantly impact customer satisfaction levels and profit. We handle the entire returns process by providing transport, warehousing and value-added services.